- The University of Waterloo is expected to remove smart vending machines from its campus.
- A student discovered an error code that suggested the machines used facial-recognition technology.
- Vending Services said the technology didn’t take or store customers’ photos.
Is there any rational reason why vending machines need to be that complicated?
Card readers / contactless payment were easy enough to “bolt on” to existing models (they had them when I was in college back in the stone age). So that’s not a sufficient reason.
There are some “new” features I find useful, such as detecting when an item fails to vend. But those are pretty much just IR “tripwires” that detect the falling product; if it doesn’t trip, then you get refunded or can make another selection.
I just cannot fathom why vending machines need any of this extra crap.
Feel free to enlighten me if you’re in the know.
Need? No. It sounds like it did two things: light up when it sensed a person, and also collect age, gender, and other demographic data and send it back to the company.