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The weasel words these companies use to describe pay like “active hours”, “utilized hours” etc are such horseshit. The fact that they paid $200 million to push this in the first place is all you need to know. I guarantee they wouldn’t spend $200,000,000.00 to improve working conditions or customer experience.
We are investigating the footage internally > we have found no fault in our internal investigation > no you can’t see the footage
Interesting that they only release bodycam footage when it supports their narrative. Almost like having them wear cams in the first place was a PR move.