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Joined 2 months ago
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Cake day: August 4th, 2024

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  • I just gave the chat bot that was put in place at the IT department where I work at a poke. It answered my question perfectly: “How do I print from my laptop to the library?” And it’s not like the chat bot is the only route for support, but it does divert a lot of routine questions from our help desk so they can focus on questions that require a human touch. That could be people where a chat bot is not a good format or it could be a non-routine question.










  • I work at a university IT department. It’s been a struggle with our auditors to loosen up the password expiration requirements. At least with the students they let anyone with 2FA to go without password expiration, which acts as a nice little carrot-and-stick. But for staff it’s two years (2FA always required), regardless of password quality. I’d rather be able to base password expiration on password quality, personality.


  • LessPass and similar software has some problems. Things like you can’t simply change your master password, you must then recompute and change every site. It’s also not strictly stateless, since you need to know which password iteration you’re on and the user name. Full fledged password managers also typically provide other secret management features, like API keys, SSH keys, credit/debit cards, and identity cards.