Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it’s my understanding many health insurers still pull this shit. They don’t care if it’s legal or not. Enforcement is lazy and fines are cheaper than medical claims.
Obviously this is in the USA.
We need a whole branch of government dedicated to fucking with insurance companies. They basically generate free money by having money, they don’t actually provide any net positive outside of just having money
We need to move to single payer healthcare and just eliminate the need for insurance companies.
The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.
I worked in government contracting (and government, for that matter) for years and that blows my mind. I can’t remember the details, but if you even had a bad reviews, much less being found noncompliant, it could disqualify you entirely from some contract vehicles for a matter of years. Wild that there’s some agency that somehow lets people get away with fraud.
Also, if that cost the government money, there’s a chance you could report that after the fact and make some money.
The contractor I worked for was run by a man who used to say “if the contract says they’ll blow up the contractor on delivery, we’re putting in a bid and solve the problem later”
eh DHCP isn’t really important right? obviously if it hasn’t changed since the 80’s why would you need to reboot your server.
what are vulnerabilities?
Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.
I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.
downtime
minimal retraining
I feel your pain. Many good ideas that cause this are rejected. I have had ideas requiring one big downtime chunk rejected even though it reduces short but constant downtimes and mathematically the fix will pay for itself in a month easily.
Then the minimal retraining is frustrating when work environments and coworkers still pretend computers are some crazy device they’ve never seen before.
As weird as it may seem, this might be a good argument in favor of Pascal. I despised learning it at uni, as it seems worthless, but is seems that it can still handle business-critical software for 20 years.
The library I worked for as a teen used to process off-site reservations by writing them to a text file, which was automatically e-faxed to all locations every odd day.
If you worked at not-the-main-location, you couldn’t do an off-site reservation, so on even days, you would print your list and fax it to the main site, who would re-enter it into the system.
This was 2005. And yes, it broke every month with an odd number of days.
i worked for a hybrid hosting and cloud provider that was partnered with Electronic Arts for the SimCity reboot.
well half way through they decided our cloud wasn’t worth it, and moved providers. but no one bothered to tell all the outsourced foreign developers that they were on a new provider architecture.
all the shit storm fail launch of SimCity was because of extremely shitty code that was meant to work on one cloud and didn’t really work on another. but they assumed hurr hurr all server same.
so you guys got that shit launch and i knew exactly why and couldn’t say a damn thing for YEARS
1-800-got-junk? doesn’t care at all about its environmental impact. No sorting what so ever happens to what goes on their trucks it all goes to landfills. All the ads will say they recycle and that they repurpose old furniture but I was threatened with being fired when I recommended donating antiques instead of dumping a load of furniture.
More jobs and more profits comes before anything else in that company, including employee health and safety. Several times I was told to enter spaces we werent trained for (attics and crawl spaces) and carry waste I legally couldn’t transport (human/organic wastes and the laws states the driver is fined, not the company). One guy injured his shoulder during an attic job and was told to finish the shift or lose his job. Absoulte scum of a company with very sleazy management and possibly the labour board in their pocket as they kept “losing the files” when I tried to file a report with buddy’s shoulder (he was hesistant to report for fear of losing his job).
I’ve had a few friends work for them out in Montreal, and their parent company (2 Men and a Truck). According to them it’s a mob-operated business.
Oh no! I had a great experience with 2 men and a truck when I he used them! No idea it was associated with the 1 800 junk folks
I worked as software engineer and my boss tolerated me going to office at 2pm and leave at 9pm. It’s against company policy, certainly, but no one talked about it. It still is my most productive and happy time.
I’m changing jobs at the moment. I accepted a position at a UK office of an American company which I was a perfect fit for but they wouldn’t tolerate remote working or flexitime. A few days after, I was offered a job at a UK company offering 80% remote work and very generous flexi but for £5000/year less. I let the American company know I wouldn’t be starting with them after all. Honestly, it this day and age flexible hours and such aren’t a big ask for most information workers and work-life life balance is too important.
This comment is not like the others, lol.
Good on your manager.
Geek Squad, We were flying under the radar upgrading Macbook RAM, until one day we became officially Apple Authorized to fix iPhones, which means we were no longer allowed to upgrade Macbook RAM since the Macbooks were older and considered “obsolete” by apple, meaning we were unable to repair or upgrade the hardware the customer paid for, simply because apple said it was “too old”. it was at this point in my customer interaction, that we recommend a repair shop down the road that isn’t held at gunpoint by apple ;)
Isn’t the ram soldered? Is it too hard to upgrade?
if you have a hot air desoldering station it shouldn’t be too hard. but it’s a tool that most people aren’t going to have on hand.
There is a million times more counterfeit/fake items at amazon than you think, and they dont care one bit to fix the problem
I recall watching a video about the nature of how things are stored at Amazon warehouses - basically if there are multiple sellers offering the same item it all goes in the same bin. Even if you are providing a genuine product, there’s a very good chance one of the other sellers is not, and that counterfeit gets sent out attached to your seller ID. Then you get a complaint for selling a counterfeit item someone else provided.
Then when that seller is caught and booted, they just register another trademark with 5-10 random characters and do it again. This is causing a massive headache for the US Trademark Office as well.
I always thought there’s exactly 0 counterfeit/fake items at amazon, so … 0 times million … phew…
/s
I wrote a review about a counterfeit item I received. They never approved that one. I haven’t bought cologne from them since.
I bought a bicycle light set (front and rear) a few years ago. They work fine (in fact, I still use the headlight; the rear still works, but it was replaced by a radar light), and I wrote a review. More recently, I was looking back through my purchases, and I came across the review I’d written, but the lights they were now selling on that page were a completely different design than the ones I had.
I edited my review to note that the current lights didn’t match the ones I had, not that it’ll do any good with a million other reviews of those lights. I know Amazon doesn’t really care, but I very often see “There is a newer version of this item available here” links, so I’m surprised that this was possible.
I’ve gone through reviews where it’s not even the same product. 🤬
This is not a secret
they dont care one bit to fix the problem
Who is they? Warehouse workers? Because without getting into too many details, I know someone fairly high up at Amazon corporate, and if I recall correctly her colleague runs a whole…divison? I don’t know, largish multi-person unit…and their whole job is addressing the counterfeit problem. I think it’s just really hard to do.
The programming team that is working hard on your project is just one dude and he smells funny. The programming team you’ve met in your introductory meeting are just the two unpaid interns that will be fired or will quit within the next two months and don’t know what’s happening. We don’t do agile despite advertising it. Also your project being a priority means it’ll be slapped together from start to finish 24 hours prior to the deadline. Oh and there will be extra charges to fix anything that doesn’t work as it should.
Can confirm. I am the smelly guy. Leave me alone and you get code. Bother me and you don’t.
I quit a well known ecomm tech company a few months ago ahead of (another) one of their layoff rounds because upper mgmt was turning into ultra-wall street corpo bullshit. With 30% of staff gone, and yet our userbase almost doubling over the same period, they wanted everyone to continue increasing output and quality. We were barely keeping up with our existing workload at that point, burnout was (and still is) rampant.
Over the two weeks after I gave my notice I discovered that in the third-party app ecosystem many thousands of apps that had (approved) access to the Billing API weren’t even operating anymore. Some had quit operating years ago, but they were still billing end-users on a monthly basis. Many end-users install dozens of apps (just like people do with mobile phones) and then forget they ever did so. The monthly rates for these apps are anywhere from 3 to 20 dollars per month, many people never checked their bank statements or invoices (when they eventually did, they’d contact support to complain about paying for an app that doesn’t even load and may not have for months or years at this point).
I gathered evidence on at least three dozen of these zombie apps. Many of them had hundreds of active installs, and were billing users for in some cases the past three years. I extrapolated that there were probably in the high-hundreds or low-thousands of these zombie apps billing users on the platform, amounting to high-thousands to low-tens-of thousands of installs… amounting to likely millions per year in faulty and sketchy invoicing happening over our Billing API.
Mgmt actually did put together a triage team to address my findings, but I can absolutely assure you the only reason they acted so quickly is because I was on the way out of the company. I’d spotted things like this in the wild previously and nothing had ever been done about it. The pat answer has always been well people are responsible for their own accounts and invoicing. I believe they acted on this one because I was being very vocal about how it would be ‘a shame’ if this situation ever became public, and all those end-users came after the company for those false invoices at one time. It would be a PR and Support nightmare.
You have definitely interacted with this ecommerce platform if you shop online.
I’m unfortunately dependent upon said company, as a “partner”, which just means a hack indie developer who herds customers to the slaughter for the corp.
The last round of layoffs was a brutal experience for the “Plus” customers. They lost crucial advisers and support, and now the guidance available is a bored and untrained chat support thrall on the other side of the world, or a stochastic parrot.
You can smell the enshittification from here. The vendor lock-in is so intense it seemed inevitable.
Name and shame!
I’m guessing that if you have the right kind of Pal, you could figure out a way to Pay them to help you figure it out…
just guessing here but sounds like the rain forest company.
This has GOT to be Shopify
✅️ is a shopping platform
✅️ has an app ecosystem with a billing api
✅️ high probability that someone who shops online has interacted with a store on the platform
✅️ multiple rounds of layoffs w/ staff stretched thin
✅️ unclear ambitions of being a megaplatform, beyond what it already is
I guess we’ll never know, lol
Worked support for an electricity supplier. I was able to see a frightening amount of info about the customers. Even past ones who had moved elsewhere.
We also kept notes about each call, email, web or app chat. So if you were an asshole in the past, everyone will know going forward.
Also fuck landlords and landladies etc. More often than not, they were shitty to deal with.
Also we would often use Google Maps and Streetview to see what your house looked like. We also had pictures of the inside because the installation techs took pictures to confirm that works were completed as specified.
Alll of this was available to us for any reason, at any time with no oversight. And none of it was encrypted. There was also government websites in use up to 2020 that required internet explorer to use and had passwords as trivial as ‘Password1’.
I left that job because the pay was lousy and the stress was pretty full on. I respected a lot of people that worked there. Both higher ups and people who came after me. But fuck was there a lot of potential for bad actors or like stalkers etc to mess with your info.
I would reccomend to everyone. Please use password managers. Especially decent open source ones like Bitwarden. Take note of every piece of info that you give a company. From your phone number, address, email etc to even when you contacted them. Also try to not have your home look like an abandoned hovel on Streetview lol. Easier said than done I know. But it may affect your dealings with support people that you need help from. And lastly, please dont use Password1 as a login. Ever. Like please.
i would recommend Keepass
I worked as a pastor and professor for a global, evangelical television ministry/college. They knowingly conceal scholarship on the Bible and punish their pastors for asking any questions that undermine their most closely held traditions (including anti-evolution, mental illness is supernatural, etc.). They tell their US viewers that they can’t call themselves Christians if they don’t vote Republican, while still enjoying tax-exempt status. They use pseudohistorians to inspire Christian Nationalism over their network, and are one of the largest propaganda networks for the Religious Right. A U.S. Capitol police commander told me his men were fighting people who were wearing the network’s brand.
Name the network? As a Christian I find this disgusting
Jimmy Swaggart Ministries
Sounds like you escaped a violent theocratic cult.
Worked at a globally popular fast food francise many years ago. They had collection boxes for a charity that they raised money for. None of the money went to that charity, but was divided between owners and managers.
Why not name them?
name them
It was McDonalds. They had collection boxes for Mcdonalds Children’s charity.
Yikes. I thought that was just a tax writeoff
It’s pretty depressing, but the fact that soil and groundwater are almost certainly contaminated anywhere that humans have touched. I’ve seen all kinds of places from gas stations, to dry cleaners, to mines, to fire stations, to military bases, to schools, to hydroelectric plants, the list could go on, and every last one of them had poison in the ground.
Some places are insanely polluted to the point where you wonder how a whole company could be so braindead and essentially poison themselves.
A place not far from where I live had a chemical plant which just dumped loads of chemicals on a meadow for years. Now there are ground water pumps installed there which need to run 24/7 so that the chemicals don’t contaminate nearby rivers and hence the rest of the country.
When taking samples from the pumped up water you can smell gasoline.We’re house shopping and there has been a house on a lake sitting on the market forever. I got curious and researched the lake and… It’s a literal superfund site. The company that was on the other side of the lake just dumped their waste chemicals right on the shore and it has polluted both the lake and ground water forever essentially because they don’t break down. I looked up the previous owner… Died of cancer. The shit that companies are and were allowed to get away with is just insane. Meanwhile right wing nut jobs want to get rid of the EPA (which was ironically created by Richard Nixon).
The largest lake in the UK by area got massively polluted and turned into a swamp of toxic green algae. It’s crazy how people just let stuff like that happen.
Office Depot sells printers at very low (or even negative) margin, and then inflates the margins on cables, paper, ink, and warranty. If you want the best deal, get the printer from OD, and everything else you need somewhere else. That $20 USB cable they sell costs them $1 and you can get the same or better online for $2.68.
