• Peloton is introducing a $95 “used equipment activation fee” for bikes purchased from outside its official channels in the US and Canada, aiming to boost revenue and maintain onboarding quality for new subscribers.
  • The fee has sparked criticism as it reduces the cost savings typically associated with buying secondhand equipment and diverges from practices in other industries, potentially discouraging used market purchases.
  • Peloton’s hardware sales continue to decline, but subscription revenue has seen slight growth; the company still faces financial struggles despite cost-cutting measures and layoffs.
      • grue@lemmy.world
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        4 months ago

        It’s not enough to not buy one. We need to demand that Congress and the FTC do their goddamn jobs and quit letting every company fuck over the public.

        • Squizzy@lemmy.world
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          4 months ago

          Yeah that isnt their job, thats just how they are marketed. The US is a corporation and everyone in it is doomed to the rat race.

          So so many issues that just happen in other countries.

    • Batman@lemmy.world
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      4 months ago

      For everyone with a peloton, you can flash the bike with an aftermarket software.

    • Wogi@lemmy.world
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      4 months ago

      They already charge a ridiculous monthly fee just to use the bike.

      And sure, it’s a nicer exercise bike, but you can get a similar experience with a much cheaper bike and a tablet.

      • elliot_crane@lemmy.world
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        4 months ago

        Yep. I’ve been doing this for a while now with a cheap old no-name bike and an ipad. Poor man’s peloton ftw.

        • WalnutLum@lemmy.ml
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          4 months ago

          How do you do this with a tablet? Can you buy like a wheel sensor or something?

          • elliot_crane@lemmy.world
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            4 months ago

            I don’t have anything fancy going on with the tablet. Like it’s not tracking the bike or my workout or anything like that. I just use my watch for fitness tracking and put up either exercise videos or a stream or something to watch on the tablet.

        • tabular@lemmy.world
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          4 months ago

          It’s unappealing to have software be hostile. Software that does what I want only if it’s creator doesn’t actively oppose it… that need not be on my computer.

        • VelvetStorm@lemmy.world
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          4 months ago

          Those ones are actually kinda hard to pirate. Especially if you had the creative cloud on your pc at some point.

    • BallsandBayonets@lemmings.world
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      4 months ago

      Do you see an alternative? Each year more companies move to a subscription model, even when it doesn’t make the slightest bit of sense. In many cases if you have the time to do proper research and/or a lot of technical savvy, you can find alternatives from companies no one recognizes. Most people don’t have the time or know-how, and the companies that like subscription models are spending billions making sure their names are the only ones people think exist.

      • tabular@lemmy.world
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        4 months ago

        Update consumer protection laws and actually enforce them. Laws that were written back when tech would come with the schematics.

  • solrize@lemmy.world
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    4 months ago

    This is about an exercise bike, right? Why the heck is there so much nonsense surrounding it?

    • cygnus@lemmy.ca
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      4 months ago

      Because it’s an exercise bike ✨on the internet✨

      • NatakuNox@lemmy.world
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        4 months ago

        Why make crazy amounts of money on a stationary bike only once? When you can every time they want to use the bike? Capitalism innovation for the win baby!!!

    • underwire212@lemm.ee
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      4 months ago

      They hired some PR firm that did a really good job of marketing the enshitification to a specific demographic (high income millennials)

    • Donkter@lemmy.world
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      4 months ago

      Peloton is designed for rich people. They don’t say it explicitly because thar ruins the illusion, but the bike is meant to be a status distinction. You may only own it if you’re eager to be seen as someone who spends too much money on an exercise bike.

      • solrize@lemmy.world
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        4 months ago

        Ah thanks. Though for enough $$ they could get even more status with a vintage Cinelli track bike and some Weyless rollers. I mean I’d be impressed if I saw that. Unlike with the Peliton.

      • saltesc@lemmy.world
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        4 months ago

        Jokes on them, I think lowly of people with exercise bikes. I’m on a level of pretentious they can’t reach.

      • almar_quigley@lemmy.world
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        4 months ago

        The answer is actually corporate greed and synthesized hype for what’s probably a pretty quality piece of equipment if you remove all the enshitification from it.

      • underwire212@lemm.ee
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        4 months ago

        I mean you’re not wrong in a sense. Their marketing campaign centered around targeting a specific demographic (high income insecure millennials)…those that would spend a lot of money to get their own exercise equipment than go to the gym with other people around.

        Now there’s nothing wrong with that (with wanting your own exercise equipment, at least). I just wish people realized other gym goers don’t give a shit about you. I literally don’t remember anything about anyone after the gym (like “wow that dude was so fat”).

        But alas, here we have our lovely corporate propagan-….I mean “Public Relations”…manufacturing insecurity in the mind of the consumer.

        As much as I dislike Planet Fitness’s predatory business model, I do gotta say they used this “gym insecurity” manufacturing from other PR firms to their advantage. “We know you’re insecure about going to the gym. Here’s a gym for the regular joe. Super cheap and the gym won’t have those judgmental gym goes (who never existed in the first place) that other gyms have. It’s only $10 a month! Yeah, we make it so you literally need to give us your left kidney in order to cancel your subscription, and yeah 90% of our revenue comes from people who never actually use the gyms, but hey, if you’re one of the 10%, then that’s even better since the 90% basically pay for your membership, new equipment, clean gym, amenities, AND the gyms won’t be crowded!”

        So yeah…predatory as fuck…but at least their PR campaign centered around taking advantage of a manufactured insecurity rather than adding to it? Or maybe by perpetuating this myth that there really do exist a bunch of toxic gym goers at other gyms isn’t really helping…I’m not so sure now haha.

        • conciselyverbose@sh.itjust.works
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          4 months ago

          I like the ones that advertise “$10/month” and just don’t mention that there’s an additional sizable annual fee that you also have to pay.

  • twig@lemmy.dbzer0.com
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    4 months ago

    Yeah I mean I’m not surprised that this business is failing. It always just seemed like a worse and more expensive version of something that was always inherently pretty boring.

    • abigscaryhobo@lemmy.world
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      4 months ago

      I mean it was already overpriced for what it was, and it was only really good/popular during covid. A lot of people now will either go to the gym for classes or just get a bike without a $12-$49 monthly fee. I just can’t wait to see how long until they lock the wheels without a subscription

    • billbasher@lemmy.world
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      4 months ago

      My thoughts exactly. This seems like a short term play to boost the stock price, let execs get out of the market, then sell off the company before it goes under.

      Also how are they gonna prove you didn’t buy it before the announcement and just didn’t register/use it until after? Seems to me that’s gonna be sticky in the eyes of copyright terms & conditions

      • piecat@lemmy.world
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        4 months ago

        I don’t get what it has to do with copyright?

        It’s as simple as they built the equipment to require an app. And it needs the cloud, so its either accept the license or stop using the hw.

        It’s happening everywhere.

        • billbasher@lemmy.world
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          4 months ago

          Thanks, I meant terms & conditions, fixed. If I buy a product that does not have an activation fee in the t&c at time of purchase, legally I probably shouldn’t have to pay it even if they implement it later and I waited to activate. That would maybe still require you to sign up even if you aren’t paying to get the t&c then though. It could be argued that since the fee was not in place at time of purchase it shouldn’t apply and that is what I meant by ‘sticky’ is all.

      • rottingleaf@lemmy.world
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        4 months ago

        let execs get out of the market,

        A new business architecture without this particular flaw seems to be in pretty capitalist demand today.

        Maybe something about conflict of interest being illegal for such positions. Maybe just cooperatives with modern technologies to help make them more organized.

  • cordlesslamp@lemmy.today
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    4 months ago

    Company: we’re limping, how can we recover and pick up the pace?

    CEO: How about we shot ourselves on the foot?

    Company: die

    CEO: Why would customer do this to us?

  • aaaaace@lemmy.blahaj.zone
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    4 months ago

    The tech world has become and endless conveyor belt of stupid greedy miseries.

    No subscription-based company products should be in public schools. That would stop with inculcating model acceptance.

    No federal agency should be using any subscription product, including any cloud products. Public data should not be capable of being held hostage or monetised.

    Both are a waste of public funds and set a bad example.

    We can put marketing teams in the fields and mines doing honest toil.

    • rottingleaf@lemmy.world
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      4 months ago

      The tech world has become and endless conveyor belt of stupid greedy miseries.

      Simpler. It’s easy to create artificial maintenance costs there as needed. That, of course, wouldn’t work well without oligopoly.

      Government officials are interested in buying such products due to kickbacks, which means that everybody else directly or indirectly needs them for interoperability. Thus oligopoly persists.

      It’s as if only radical solutions would work, be it radical authoritarian or radical libertarian.

      • Kazumara@discuss.tchncs.de
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        4 months ago

        It’s easy to create artificial maintenance costs there as needed.

        That reminds me of the bricked polish trains, not only did they create artificial maintenance cost, they also tried to ensure that only they (and not their competitors) would be able to do that maintenance (unflipping the kill-switch)

        https://www.youtube.com/watch?v=XrlrbfGZo2k

        • rottingleaf@lemmy.world
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          4 months ago

          In that particular case it was plain sabotage, I’ve read that article. They also denied knowledge of that kill-switch.

          I meant cases where both the vendor and the buyer know how these are formed, but due to kickbacks are fine with it.

    • Nomecks@lemmy.ca
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      4 months ago

      So they shouldn’t lease buildings, or subscribe to water and power? Should they also not use document archival and storage services that have existed for decades?

      • aaaaace@lemmy.blahaj.zone
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        4 months ago

        Water and power still need to be reconfigured, obvs we’re not there yet, but they don’t contain my personal info and can’t leak it.

        I’m not against govt working with entities when needed, but it’s become a lazy solution to outsource functions and often the blame for failure as well, rather than build a responsible solution.

        It’s gotten too cozy and intertwined.

  • Nuke_the_whales@lemmy.world
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    4 months ago

    If this shit is allowed, every other company will follow. Imagine buying a used car and getting hit up with a $1000 activation fee, fuck that

  • RangerJosie@lemmy.world
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    4 months ago

    So you’re saying there will soon be a scene dedicated to cracking Peloton software.

    Cuz that’s what I’m hearing.

    • Glytch@lemmy.world
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      4 months ago

      Already exists. The Peloton subreddit has a guide on rooting your bike and installing custom apks.

  • madcaesar@lemmy.world
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    4 months ago

    Don’t Tesla do the same bullshit? If you paid for some feature then sell the car, the new owner has to pay for it again?

    This shit should be illegal.

          • Angry_Autist (he/him)@lemmy.world
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            4 months ago

            I hate the IoT with a fervor of ten thousand rabid honeybadgers and if it were legally mandated for every piece of technology, I would go full luddite and tear as much down on my way out to a cave in the woods as I could.

            • rottingleaf@lemmy.world
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              4 months ago

              Ah, I meant the opposite, outlaw things that only work with IoT. Leave things that don’t.

              But I’m not against you going bomb-slinging radical to make it happen

    • SoleInvictus@lemmy.blahaj.zone
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      That’s the “full self driving”. All the newer cars come with computers capable of doing it, but you either pay a $99/month subscription or a one time $8k charge.

      I just checked out their website and apparently you can either transfer it to a new Tesla or leave it with the car and basically sell it to the new owner. Not what I expected at all.

      https://www.tesla.com/support/fsd-transfer

    • Angry_Autist (he/him)@lemmy.world
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      4 months ago

      there’s a fucktonne of stuff that SHOULD be illegal that isn’t because no one has made a big enough stink about it yet.

      refined sugar for one.

      Cloning celebrities for sex trafficking for another.

      • qevlarr@lemmy.world
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        4 months ago

        Cory Doctorow calls this one “it’s ok because we do it with an app” and urges regulators to enforce the laws already on the books. It’s an absurd defense legally, but there’s no enforcement of antitrust or consumer law at all anymore

        • Angry_Autist (he/him)@lemmy.world
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          4 months ago

          Lets hope a blue wave changes that. I mean I don’t have any illusions that dems aren’t almost as corporate owned, but Harris has voted more consistently with Bernie than any other congressman

    • Tja@programming.dev
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      If you sell it to a new owner directly you decide if you want to leave it with the car or take it for yourself (assuming you have another Tesla where to use it).

      Only if you sell it to Tesla, they will remove it.

  • kevincox@lemmy.ml
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    4 months ago

    This is basically admitting that consumers don’t actually value their subscription service for the cost. If users were buying used bikes and signing up for subscriptions Peloton would be thrilled, they would do everything that they could to encourage that like free trials. But it must be that most people who buy used bikes don’t find the subscription worth it and cancel within a few months. Adding this fee both extracts more money and creates a sunk cost fallacy that will cause them to go longer before cancelling.

    If the product sold itself they would just let people pay them subscriptions, its basically free money.

    • underwire212@lemm.ee
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      The “signing up for Planet Fitness membership but not actually using the gym” is the real idiot tax. Well, yeah, I guess this one is too.

    • JohnDClay@sh.itjust.works
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      But this fee wasn’t there when people originally purchased this was it? If so, they will now have a less valuable product since they won’t be able to sell it as easily. Or are they only doing it for new units?

    • shalafi@lemmy.world
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      I cannot understand why lemmy gets up in arms over bullshit like this. If the idiots wish to pay, let them.

      • GeneralVincent@lemmy.world
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        The people getting up in arms are upset because they see it as a slippery slope. First just the idiots pay for subscriptions, then it creeps into the lives of everyone. And eventually it’s harder to avoid the bullshit than just pay, and the whole market becomes more predatory. Like if the idiots give companies an inch, they’ll eventually take a mile

  • Angry_Autist (he/him)@lemmy.world
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    4 months ago

    I predicted Peloton’s failure on launch, two of my cryptobro friends laughed and dumped semi serious money into it.

    LOLLLLLLLLLLL

  • RalphFurley@lemmy.world
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    4 months ago

    Wife and I bought a Peloton. It works well, we love it. I’m going to cancel the subscription and just use the damn thing without attending the classes etc like an old school stationary bike.

    Sucks bc I enjoy a couple of the classes but this is BS

    • barsquid@lemmy.world
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      If more people were like you we wouldn’t have such shitty companies. They’d still be thirsty for every last penny but they’d know they cannot get away with it.

      • Animated_beans@lemmy.world
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        4 months ago

        I think it is the opposite. Because everyone knows they don’t need the subscription, right or wrong Peloton needs to make up for subscriptions losses by introducing these one-time fees.

        • SreudianFlip@sh.itjust.works
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          4 months ago

          So, you mean the proper response to the failure of a shitty business model is to introduce a worse business model?

    • Angry_Autist (he/him)@lemmy.world
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      4 months ago

      Questions: Do you lose any other features besides classes offlining it? Can it run linux?

      If you can’t answer that last one, no worries I’m sure someone who can answer it will see it, going by lemmy OS use statstics

      • RalphFurley@lemmy.world
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        3 months ago

        It’s a huge tablet screen, probably running Android or if I had to guess. I haven’t bothered trying to look. Joining my friends in classes was fun and the mini social network aspect of it, especially during the lockdowns. But in the end the stationary bike aspect works and I dont have to pay to go to a studio somewhere

  • ReCursing@lemmings.world
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    4 months ago

    Peloton is introducing a $95 “used equipment activation fee” for bikes purchased from outside its official channels in the US and Canada, aiming to boost revenue and maintain onboarding quality for new subscribers.

    Uh… what? No